International Shipping your products
Yes, it's true! We ship worldwide for free! All prices on the website include FREE standard shipping worldwide.
We use DHL for all international shipments. Shipment take 5-7 days for most countries, 7-10 days for Asia and Pacific areas.
Our experience is that this is generally accurate, but some countries seem to hold incoming packages for customs and security inspection longer than others.
Please see the link about your tracking code and delivery time: DHL TRACKING
Please note: Our shipping charge does not include duty, VAT, import, or other taxes imposed by your country, or any processing surcharges that may be imposed by DHL to collect these fees. E.g., in Canada, DHL tells us that if they collect the VAT, then they charge a $10 processing fee and a $4 fee for COD processing.
If your country collects fees upon delivery, then DHL will need to deliver to an individual rather than leaving the package. You will need to monitor tracking to be aware of DHL trying to contact you. If your package gets returned or destroyed and marks that it is because DHL cannot get in touch with you, then we will be unable to assist you further. (for Australia we use EMS).